Terms & Conditions

Terms of Service

Last Updated: October 10, 2026

📜 Quick Summary

Here's what you're agreeing to:

  • The basics: You must be 18+ and keep your account secure. You're responsible for activity on your account.
  • What we provide: A tool for tracking home items, splitting expenses, and scheduling maintenance. We're not a bank or payment processor.
  • Financial features: Our expense calculator is for convenience—you're responsible for verifying amounts before paying. Venmo links take you to their app (we don't process payments).
  • AI features: Tips and outlooks are suggestions, not professional advice, and AI scans can make mistakes. Check what AI fills in, and consult qualified professionals for serious issues.
  • Prohibited uses: Don't harass others, track people without consent, or use the app for illegal activities.
  • Pro subscriptions: New web signups start with a 14-day free trial, then auto-renew monthly or yearly until you cancel. Cancel web subscriptions anytime from Settings. Web purchases qualify for a full refund if you ask within 14 days of your first charge. After that, you can ask at any time for a prorated refund of the unused part of your current term; Pro ends when the refund is issued. Eligible iOS annual subscriptions include a 2-week free trial, then renew at the price shown before purchase. Apple handles billing, cancellation, and refunds; cancel in App Store subscription settings at least 24 hours before the trial ends to avoid a charge.

The full legal terms are below. By using Well Kept, you agree to these terms.

1. Acceptance of Terms

By accessing or using the Well Kept application ("the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Well Kept is a home management platform designed to help households track inventory, manage shared expenses, and schedule maintenance. The Service includes features for:

  • Household Inventory: Tracking items, receipts, and warranties.
  • Expense Management: Calculating shared costs and facilitating settlement via third-party links.
  • Maintenance: Scheduling tasks and providing AI-generated recommendations.
  • Calendar Sync: Integrating with Google Calendar for reminders.

3. User Accounts

To use most features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your password and identification.
  • Accept all responsibility for any and all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account.

You must be at least 18 years old to use the Service.

4. Financial Tools and Expense Splitting

Important Disclaimer: Well Kept acts solely as a calculator and record-keeping tool.

  • No Banking Services: We do not process payments, hold funds, or act as a bank.
  • Calculations: While we strive for accuracy in our "smart settlement" algorithms, you are solely responsible for verifying the accuracy of all expense splits and debts before making payments.
  • Venmo Integration: Our Service generates "deep links" to open the Venmo application with pre-filled amounts. We are not affiliated with Venmo or PayPal. Once you leave our application to complete a payment, you are subject to Venmo's terms. We are not liable for payments sent to the wrong person, payments sent in the wrong amount, or transaction failures.

5. Maintenance Information and AI Recommendations

The Service uses Artificial Intelligence to provide maintenance tips and recommendations (e.g., "Check your HVAC filter"), read receipts, item labels, and estimates, and generate expense outlooks and savings suggestions.

  • Informational Purposes Only: These recommendations are for general informational purposes only and do not constitute professional home inspection, construction, engineering, financial, or tax advice.
  • No Warranty on Advice: We do not guarantee the accuracy, completeness, or safety of any maintenance advice provided by the AI.
  • Review AI Results: AI can misread receipts, labels, and documents or make mistakes in expense outlooks. Review amounts, dates, and other details it fills in before relying on them or settling expenses.
  • Professional Consultation: You should always consult with qualified professionals (plumbers, electricians, contractors) for specific maintenance issues. We are not liable for any damage to your property or injury resulting from actions taken based on information provided by the Service.

6. User Content and Data

  • Ownership: You retain ownership of all data, receipts, images, and information ("User Content") you upload to the Service.
  • License: By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, and display that content solely for the purpose of providing the Service to you and your household members (e.g., showing a receipt to a roommate).

7. Prohibited Uses

You agree not to use the Service for any unlawful purpose or in any way that violates these Terms. Specifically, you agree not to:

A. General Misuse

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
  • Violate or encourage others to violate any right of a third party, including by infringing or misappropriating any third-party intellectual property right.
  • Interfere with security-related features of the Service, including by disabling or circumventing features that prevent or limit use or copying of any content.
  • Reverse engineer or attempt to extract the source code of the software, except to the extent that such restriction is expressly prohibited by applicable law.

B. Harassment and Safety (Household & Domestic)

  • Use the Service to stalk, harass, bully, or threaten any household member, roommate, or third party.
  • Use the calendar or location features to track the physical location of another individual without their explicit consent.
  • Upload content that is defamatory, obscene, pornographic, offensive, or promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group.

C. Financial Misuse

  • Use the "Smart Settlement" or expense tracking features to facilitate money laundering, fraud, or the sale of illegal goods/services.
  • Intentionally input false financial data to deceive household members or manipulate expense splits.
  • Use the Service for commercial business accounting (the Service is intended solely for personal, household use).

D. AI and Automated Interactions

  • Attempt to "jailbreak," manipulate, or use "prompt injection" attacks against the Google Gemini AI integration to generate harmful, illegal, or unintended outputs.
  • Rely on the AI maintenance recommendations for safety-critical situations (e.g., gas leaks, structural damage) where professional human intervention is required.
  • Use any robot, spider, scraper, or other automated means to access the Service for any purpose without our express written permission.

E. Network and Infrastructure

  • Upload any viruses, worms, or malicious code.
  • Attempt to gain unauthorized access to the Service, user accounts, computer systems, or networks connected to the Service.
  • Impose an unreasonable or disproportionately large load on our infrastructure (e.g., Denial of Service attacks).

We reserve the right to investigate and terminate your account if you violate any of the above prohibitions.

8. Subscriptions and Billing (Pro Features)

  • Fees: Certain features (e.g., AI recommendations, Data Export) may require a paid subscription ("Pro"). The price of each plan is shown before you subscribe and again on the Stripe checkout page for web purchases or Apple's purchase confirmation for App Store purchases. You agree to pay all fees associated with your chosen subscription plan.
  • Web Free Trial: Paid plans purchased on the web begin with a 14-day free trial. A payment method is collected when the trial starts. We email you before the trial ends, and when it ends your payment method is charged for the plan you selected unless you cancel first. One web trial per household.
  • iOS Free Trial: Eligible annual subscriptions purchased through the iOS app include a 2-week free trial. Apple determines eligibility, and the trial and renewal price are shown before purchase. When the trial ends, Apple charges your Apple Account for the annual plan unless you cancel at least 24 hours before the trial ends. Cancel in App Store subscription settings (on iPhone: Settings → your name → Subscriptions → Well Kept). The iOS monthly plan does not include a free trial.
  • Auto-Renewal: Subscriptions automatically renew at the then-current price for the same term (monthly or yearly) until canceled. For web subscriptions, we send a reminder email before each yearly renewal. You can cancel at any time; cancel before the end of the current billing period to avoid the next charge. App Store subscriptions follow Apple's renewal and cancellation terms.
  • Web Cancellation: You may cancel your web subscription at any time from Settings → Subscription → Manage Billing, or by emailing [email protected]. You will continue to have access to Pro features until the end of your current billing cycle.
  • Web Refunds: If you are not satisfied, use Settings → Subscription → Cancel and Refund, or email [email protected], within 14 days of your first charge for a full refund. After that, you may request a prorated refund the same way at any time: we refund the unused portion of your current monthly or yearly term, based on the days remaining, and cancel your subscription, so Pro access ends on the day the refund is issued and you are not charged again. Refunds are issued to the original payment method. Nothing in these terms limits any refund you are entitled to under applicable law. Please contact us before disputing a charge with your bank; we resolve billing questions quickly.
  • App Store purchases: Subscriptions bought through the iOS app are billed by Apple and subject to Apple's refund and cancellation terms. Manage or cancel them in App Store subscription settings, and request refunds from Apple at reportaproblem.apple.com. Our web refund policy does not apply to App Store purchases. Nothing in these terms limits any refund you are entitled to under applicable law.

9. Third-Party Services

Our Service integrates with third-party applications, including Google Calendar and Venmo.

  • We do not control these services.
  • We are not responsible for the availability, accuracy, or content of these external services.
  • Your use of these third-party services is subject to their own terms and privacy policies.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, Well Kept shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; or (d) unauthorized access, use, or alteration of your transmissions or content.

In no event shall our aggregate liability exceed the greater of one hundred U.S. dollars ($100) or the amount you paid us, if any, in the past six months.

12. Indemnification

You agree to defend, indemnify, and hold harmless Well Kept and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

15. Dispute Resolution, Arbitration, and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

A. Agreement to Arbitrate

You and Well Kept agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Service (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

B. Class Action Waiver

You and Well Kept agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and Well Kept agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

C. Arbitration Rules and Forum

The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect. The Federal Arbitration Act will govern the interpretation and enforcement of this section. The arbitration will be conducted in Nashua, New Hampshire, unless you and Well Kept agree otherwise.

D. Arbitrator Decision

The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.

E. Opt-Out

You have the right to opt-out of the provisions of this specific Arbitration Section by sending written notice of your decision to opt-out to the email address listed in the Contact Us section within thirty (30) days of your first acceptance of these Terms. If you opt-out of this section, all other parts of the Terms will continue to apply to you.

16. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of New Hampshire, United States, without regard to its conflict of law provisions, except as provided for in the Dispute Resolution section above where the Federal Arbitration Act applies.

17. Contact Us

If you have any questions about these Terms, please contact us at: